Insolvency Training Specialist
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We are looking to recruit an adaptable Insolvency Training Specialist to join our growing team.
Insolvency Training Specialist
Turnkey:
Turnkey Computer Technology Limited have been established for over 40 years with a strong UK client base and a growing international reach. We develop and deliver tailored software solutions and IT expertise to a wide range of businesses. Our insolvency solution (IPS) is the UK market leader.
Turnkey is a special place — we genuinely care about our staff. People rarely leave (and if they do, they often return) which means there is a huge wealth of knowledge and experience for new team members to tap into. We recognise the importance of employee development, well-being, and job satisfaction.
The Role:
We are looking for a talented Insolvency Training Specialist to join our growing team and help create exciting training content to support our clients moving to IPS Cloud.
You will initially start in our Triage team, getting to grips with the product and interacting with our clients. Once you’re up to speed, you’ll be working within the Training & Adoption team, developing written guidance and training tutorials for our new Turnkey Academy, as well maintaining an internal database of insolvency training for use by Turnkey staff. In addition, you’ll work closely with the development and product team to produce training content for new features as they are released.
Ideally, you’ll have a minimum of 2 years insolvency experience and experience using IPS (SQL or Cloud).
Key duties and responsibilities:
- The creation of clear and concise material, taking a user centric approach to break down technical information
- Embracing product change, using your industry knowledge to relay new feature information to our users
- Producing interactive guidance content and supporting video creation
- Collaborating with developers, testers, designers, and other technical experts to ensure accurate information is captured and documented
Key personal skills and qualities:
- A creative mindset with the ability to see how the small details fit into the big picture
- Outstanding attention to detail, with logical approaches to complex problems
- Strong IT proficiency and intuition
- Adaptability, critical thinking and problem solving
- Prioritisation and organisational skills
Skills it’s nice to have:
- Degree educated
- At least 2-3 years’ experience within an insolvency practice
- Experience using IPS SQL and/or Cloud
What we offer:
- Competitive salary and bonus package
- A fantastic company culture
- Ongoing training and personal development with progression opportunities
- The chance to work with other departments, rapidly developing your skills and knowledge
- Continuous feedback – we want you to improve, and we’ll help you do it
- A generous holiday allowance that increases the longer you’re with us
- Travel – you will get lots of face-to-face time with customers, if you want it
- Private healthcare cover
- Generous pension scheme
- Complimentary on-site parking
- Flexible working – we’re about getting the job done and understand work-life balance, so we’re flexible with our employees and they’re flexible with us
- Hybrid working
- Company days out
- A day off on your birthday
- Access to the Glasgow Hydro club venue