Security

At Turnkey, we prioritise your firm’s data, reputation, and licence, putting security and compliance at the heart of everything we do.

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Secure by design

We adopt a security-by-design approach across all infrastructure, products, and operations to protect your data. Our team follows industry best practices to ensure complete data protection.

Infrastructure

Hosted in a secure environment with 24/7 monitoring and threat detection, allowing our team to prevent potential vulnerabilities.

Products

Two-Factor Authentication and flexible internal controls ensure you remain in full control of team access to case data.

Operations

ISO 27001 certified, we continuously enhance processes and security protocols across all areas of our global business.

Security in the Cloud

We secure our products, so you don’t have to.

Data protection

Our processes and products are compliant with the latest data protection and AU Privacy regulations.

Reliable platform

We use a robust and scalable environment which is always accessible with an average uptime of 99.9%.

Enhanced security

Named user subscriptions enable you to set permissions and see a clear trail of activity within the system.

Business continuity

Backups of our products are made daily, so you can rest assured your data is safe in the unlikely event of a failure.

Secure development and testing

Turnkey uses a secure development platform and rigorous testing protocols to ensure all code meets the highest quality and security standards before release.

Additionally, our cloud platform features 24/7 managed detection and response, with annual penetration tests on Turnkey IPS and Turnkey IP conducted by CREST-certified testers to maintain our strict security standards.

Accreditations

Committed to ongoing security improvements, we protect client and company data, proudly holding ISO 27001:2022 and Cyber Essentials certifications.