COOKIE POLICY
Please read the following carefully to understand our views and practices regarding cookies and how we use them when you visit our site. It is important to understand that if you interact with our site it will be necessary for you to agree to be bound by the terms of our Privacy, Cookie, Acceptable Use and Retention Policies.
For convenience, we have divided our data protection policies into three separate pages:
- Our Privacy Policy
You can find our privacy policy which explains generally how we collect, use, store, and protect your personal information. - Our Cookie Policy
Explains more about how we may collect personal information about you via cookies (it also explains what cookies are). - Our Retention Policy
Explains how long we may hold onto your personal information.
WHAT IS A COOKIE
We use various technologies to collect information that helps us improve your online experience. We refer to these technologies which include cookies, collectively as “cookies”. This Cookie Policy explains the different types of cookies used on our site and how you can control them.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device. Cookies are widely used throughout the Internet in order to make sites or other online services work or to be better or more efficient. They can do this because sites and other online services can read and write to the cookies stored on your device, enabling them to recognise you and remember important information that will make your use of them more convenient, for example, by remembering your preferences, username, or showing you pages that you seemed to have a particular interest in.
If you consent to us storing cookies on your computer or other electronic devices then you agree that we can store and access cookies as described in this policy.
HOW YOU CONSENT TO US PLACING COOKIES
When you visit our site you should see a pop-up at the bottom left of your screen directing you to this Cookie Policy and our Privacy Policy. You will be prompted to read and accept our Privacy Policy, Cookie Policy, and Retention Policy before you can continue.
By clicking or selecting the “I Agree” button that appears in the pop-up you are demonstrating to us that you are freely giving us informed and specific consent for us to place cookies on your device for the purposes specified in this Cookie Policy and you are accepting and consenting to the practices described.
You can withdraw your consent to Statistics and Marketing Cookies at any time by selecting the “Manage consent” tab and switching the toggles to off. You cannot withdraw consent to functional cookies as these are necessary for the website to function.
If you do not see a pop-up at the bottom left of your screen then you may have already accepted our Cookie Policy and our Privacy Policy. You may also be using a pop-up blocker or similar tools that may prevent this policy from being brought to your attention. Please ensure that any pop-up blockers are disabled when you use our site. If you’re unsure then scroll down to the bottom of this page where we explain how you can manage your cookies.
WHAT DO YOU USE COOKIES FOR?
Our site uses cookies to distinguish you from other visitors or users of our site and to save and retain certain parameters about you and your usage of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.
There are three different categories of cookies that we may use on our site:
Functional cookies: These are cookies that are essential for the operation of our site. We also use cookies to prevent fraudulent use of your login credentials. These cookies are essential for using our site and therefore cannot be turned off without severely affecting your use of our site.
Statistics cookies: Statistics cookies allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. These cookies also allow us to see overall patterns of usage on our site and help us record any difficulties you may have.
Marketing cookies: In some circumstances we may use marketing cookies. These are used to recognise you when you return to our site or provide enhanced and more personalised features, for example, to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). If you would like more information about cookies and how you can manage the settings on your computer, you can visit https://www.allaboutcookies.org/manage-cookies/.
COOKIES WE USE
The individual cookies we use and the purposes for which we use them are shown below:
| Cookie Name | Description |
| __wpdm_client | Provider: Wordpress Type: Functional Purpose: Technical cookie that synchronizes the website and the CMS. This is used to update the website Expiry: Session |
| messagesUtk | Provider: Hubspot Type: Functional Purpose: This allows you to chat with a representative on the site. Used to recognize visitors who chat with company via the chatflows tool Expiry: 13 months |
| __cf_bm | Provider: Cloud Flare Type: Functional Purpose: A necessary cookie for bot protection Expiry: 30 mins |
| cmplz_statistics | Provider: Complianz Type: Functional Purpose: Store cookie consent preferences Expiry: 1 year |
| cmplz_marketing | Provider: Complianz Type: Functional Purpose: Store cookie consent preferences Expiry: 1 year |
| cmplz_banner-status | Provider: Complianz Type: Functional Purpose: Store if the cookie banner has been dismissed Expiry: 1 year |
| cmplz_functional | Provider: Complianz Type: Functional Purpose: Store cookie consent preferences Expiry: 1 year |
| cmplz_consented_services | Provider: Complianz Type: Functional Purpose: Store cookie consent preferences Expiry: 1 year |
| cmplz_preferences | Provider: Complianz Type: Functional Purpose: Store cookie consent preferences Expiry: 1 year |
| cmplz_policy_id | Provider: Complianz Type: Functional Purpose: Store accepted cookie policy ID Expiry: 1 year |
| __hs_opt_out | Provider: Hubspot Type: Functional Purpose: Used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again Expiry: 6 months |
| _ga | Provider: Google Type: Statistics Purpose: To store and count pageviews Expiry: 2 years |
| _gid | Provider: Google Type: Statistics Purpose: To store and count pageviews Expiry: 1 day |
| _gat_gtag_UA_* | Provider: Google Type: Statistics Purpose: To store a unique user ID Expiry: 1 minute |
| _gat | Provider: Google Type: Statistics Purpose: To read and filter requests from bots Expiry: 1 minute |
| _GRECAPTCHA | Provider: Google Type: Functional Purpose: To provide spam protection Expiry: session |
| 1P_JAR | Provider: Google Type: Marketing Purpose: To provide ad delivery or retargeting Expiry: 1 month |
| NID | Provider: Google Type: Marketing Purpose: Enables personalized autocomplete features in Search as you type search terms Expiry: 6 months |
| DV | Provider: Google Type: Marketing Purpose: Used to save the user's preferences and other information. This includes in particular the preferred language, the number of search results to be displayed on the page as well as the decision as to whether the Google SafeSearch filter should be activated or not Expiry: 1 day |
| AEC | Provider: Google Type: Marketing Purpose: Purpose unknown. Under investigation Expiry: 6 months |
| CONSENT | Provider: Google Type: Functional Purpose: To store cookie consent preferences Expiry: 2 years |
| UUELE | Provider: Google Type: Marketing Purpose: Sends location information from your browser to Google’s servers so that Google can show you results that are relevant to your location Expiry: 6 hours |
| VUID | Provider: Vimeo Type: Statistics Purpose: To store the user's usage history Expiry: 2 years |
| Player | Provider: Vimeo Type: Statistics Purpose: To collect analytics data such as how long a viewer has watched the video Expiry: 1 year |
| _hssc | Provider: Hubspot Type: Marketing Purpose: To store anonymized statistics Expiry: 30mins |
| _hssrc | Provider: Hubspot Type: Marketing Purpose: This cookie is set to determine if the visitor has restarted their browser Expiry: session |
| _hs_do_not_track | Provider: Hubspot Type: Functional Purpose: This cookie can be set to prevent the tracking code from sending any information to HubSpot Expiry: 6 months |
| _hs_hstc | Provider: Hubspot Type: Marketing Purpose: Keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts Expiry: 6 months |
PROVIDERS
Google Analytics
The cookies used by Google Analytics to collect information about how you use our site. We use this information to compile reports and to help us improve our site. The cookie collects information in an anonymous form, including the number of visitors where visitors have come to the site from, and the pages that they visited.
You can read more about Google’s overview of privacy and safeguarding your data at https://support.google.com/analytics/answer/6004245.
Behavioural and Marketing Analytics
We use marketing software called Hubspot. These cookie contains no personal information but does uniquely identify a specific browser on a specific machine, and Hubspot can use it to correlate this ID with an actual contact in the Hubspot database. The information stored in the cookie is a cryptographic, unique identifier and doesn’t contain the data submitted or any means for an external application to uncover the submitted information.
HOW DO I CONTROL COOKIES?
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. You may also delete any cookies stored on your computer at any time.
You can find out more about changing cookie settings on your computer by visiting https://www.allaboutcookies.org/manage-cookies/.
HOW LONG IS COOKIE INFORMATION STORED?
Different cookies may be stored for different periods of time. In many cases these cookies are updated automatically each time you visit our site or may expire and be deleted by your computer automatically. It is important to understand that when a cookie is placed on your computer it will reside on your hard drive until it expires and is deleted or it may reside on your hard drive until you manually delete it – this entirely depends on your individual browser settings and we do not have control over this.
The duration of each cookie that we may place on your computer can be found in our Retention Policy.
Please remember that you can delete or change the way in which you store cookies on your computer at any time.
CHANGES TO OUR COOKIE POLICY
We may need to change this Cookie Policy if it’s necessary for legal reasons or to reflect changes to our services. In any case, the provisions of this Cookie Policy may be changed without prejudice to your rights. When we change our Cookie Policy we will make the updated Cookie Policy available on our site and we will also amend the “Last Updated” text.
Any changes to our Cookie Policy will come into effect 30 days after we post it on our site. During that period you’re welcome to contact us if you have questions about the changes.
Last Updated: August 2022
CONTACT INFORMATION AND WHO WE ARE
This site is operated by TURNKEY COMPUTER TECHNOLOGY LIMITED. We are registered in Scotland as a limited liability company. Our registered number is SC072426 and our registered office is at Thornton Lodge, East Kilbride Road, Glasgow, G76 9HW, United Kingdom.
Core Australia Pty Ltd and Turnkey Pty are wholly owned subsidiaries of Turnkey Computer Technology Limited
To contact us, please email us or call us on +44 (0)141 644 5444.